Cancellation Policy

• Only written cancellations will be accepted. Ensure to receive an acknowledgment of cancellations from reservations
• 50% of fee if cancellation less than 15 days prior to arrival
• 100% of fee if cancellation less than 7 days prior to arrival
• If cancelled or modified later or in case of no-show, the total price 100% of the reservation will be charged
• In the event of a premature departure the full extent of the stay as originally booked and confirmed will be charged
• Refunds and waiver of cancellation policies are at the discretion of management and the ability to re-let the rooms

General Policy

Facilities are only for checked-in guests, no visitors to access property or utilize in-house facilities.

No extra guests in rooms, all booked guests must be checked in by management with ID supplied.

Right of admission is reserved and by management’s discretion.

If an additional guest joins within the room there shall be a surcharge for the extra person.

All areas within the guesthouse are strictly non-smoking, a penalty of R1000.00 will be charged if this is disregarded.

• We do not have 24hr reception, check-in is between 2 till 8pm.
• Check-out at 34 On Bonza is 10am / 36 On Bonza is 11am

We pride ourselves on a peaceful stay away from home and ask all guests to be considerate to others regarding noise levels.

We will do our best to accommodate any special request as in dietary requirements, laundry etc – arrangements to be made through Reception